Rental Management租赁管理

Rental management at a glance

You can choose either service on its own.

Part 1

Properties we accept

Service areas

Vancouver, Downtown Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Port Moody, Coquitlam and Surrey.

Property types we manage

• Unfurnished condos and apartments
• Unfurnished townhouses
• Unfurnished single-family homes
• Unfurnished laneway homes

Part 2

Tenant Placement Service

We specialize in long-term residential rentals, with a minimum one-year lease.

• Free evaluation and market analysis with pricing recommendations to maximize your rental income.
• Free advertising on multiple English and Chinese media platforms.
• Photos and videos taken by the property manager to make your listing more appealing.
• Viewings: we schedule and conduct them.
• Tenant screening: background and credit checks. Tenants apply by mobile or computer, and every application is processed within 24 hours.
• Move-in inspection report: a full inspection with detailed documentation.
• Money handling: we collect the rent and security deposit.
• Rental agreement: we help draft and sign it to protect your legal rights. Custom contracts include liquidated damage and additional occupant clauses.
• Rental insurance: every tenant we place carries it.
• Fees are only charged after a tenant has been successfully placed.

Part 3

Property Management Service

• Coordinate repairs: we arrange regular maintenance and repairs.
• Routine inspections: up to two a year, with detailed photo reports.
• Move in/out inspections: full inspections and photo documentation.
• Tenant communication: we handle all rental matters with tenants.
• Rent collection: by pre-authorized debit, deposited to your bank account.
• Notices: rent increase, 10-day and eviction notices as needed.
• Financial reporting: monthly and annual reports.
• Non-resident tax: help with tax withholding and NR4 forms for the Canada Revenue Agency.
• Strata coordination: we communicate with strata management and help tenants manage strata fines.
• Utility bills: we collect utility payments from tenants.
• Insurance claims: we help coordinate them.
• 24/7 emergency repairs to limit property damage.
• Professional maintenance to protect and improve your property's value.
• Violation management: we help address tenant violations to reduce your losses.

Part 4

Fees

Apartments and houses

Other fees

• Reserve fund (overseas owners only): we hold a refundable deposit from the first month's rent: $500 for apartments and townhouses, $1,000 for detached houses and duplexes. It covers emergency repairs or unpaid management fees and is refunded when you end our services.
• Lease renewal fee: 25% of the first month's rent if you and the tenant sign a new fixed-term lease (the second year), because we redraft the lease and update tenant information.
• Vacant units: a minimum management fee of $150 a month + GST still applies, as we keep handling strata communication, prepaid utilities, viewings and upkeep until the next tenant moves in.
• Keys and FOBs: owners provide at least three sets, one for the property manager and one for each adult tenant. Ordering extra costs $25 handling plus the cost of the keys or FOBs.
• Mail retrieval: owners forward their personal mail. We only collect property-related mail, and extra trips cost $50 each.
• Bank fees: if we pay for cleaning or repairs in advance on your behalf, any resulting bank fees are the owner's responsibility.

Part 5

BC landlord essentials

A quick summary of rules that affect owners who rent out a home. See our Tenancy Rules page for more.

• Rent increases: capped at 2.3% in 2026 and 2.2% from January 1, 2027, once every 12 months with 3 months' written notice.
• Deposits: no more than half a month's rent for the security deposit, and half a month for a pet damage deposit.
• Inspections: a move-in and move-out condition report signed by both sides protects you if there is damage.
• Entry: 24 hours' written notice before you or your manager enter the unit.
• Moving in yourself or selling: special notice rules and compensation apply. Do not ask a tenant to leave without following them.
• Short-term rentals: rentals under 90 days are restricted in most BC cities to your principal residence. See our Current Policy page.
• Non-resident owners: Canada generally withholds 25% of gross rent paid to non-residents unless an approved filing reduces it, and a landlord reports it on the NR4. Speak with an accountant.