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Services

• Tenant Placement Service

• Management Service

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Service Areas:

Vancouver, Downtown Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Port Moody, Coquitlam, Surrey

Property Types We Manage:

• Unfurnished condos/apartments

• Unfurnished townhouses

• Unfurnished single-family homes

• Unfurnished laneway homes

We do not manage duplexes, basement suites, furnished units, multi-unit rentals, or room rentals.

Properties must be well-maintained and professionally cleaned.

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Tenant Placement Services Include:

• Specializing in long-term residential rentals (minimum 1-year lease)

• Free evaluation and market analysis, offering pricing recommendations to maximize your rental income.

• Free advertising on multiple English and Chinese media platforms.

• High-quality photos and videos taken by the property manager to enhance the appeal of your rental listing.

• Scheduling and conducting property viewings.

• Tenant background and credit checks. Tenants can apply via mobile or computer, speeding up the screening process. All applications are processed within 24 hours, ensuring no delays.

• Comprehensive move-in inspection report. Each property undergoes a full inspection and detailed documentation when tenants move in.

• Rent and security deposit collection.

• Assistance in drafting and signing the rental agreement to protect your legal rights. Custom rental contracts include liquidated damage clauses and additional occupant clauses.

• All tenants placed by us carry rental insurance.

• Fees are only charged after a tenant has been successfully placed.

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Property Management Services:

• Coordinate Repairs: Responsible for arranging and coordinating regular maintenance and repairs for the property.

• Routine Inspections: Up to two routine inspections per year, with detailed photo reports to ensure proper use of the property.

• Move In/Out Inspections: Conduct comprehensive inspections and photo documentation when tenants move in and out.

• Tenant Communication: Handle all communications with tenants regarding rental matters.

• Rent Collection: Collect rent through pre-authorized debit and deposit it into your designated bank account.

• Send Notices: Issue rent increase notices, 10-day notices, and eviction notices as needed.

• Financial Reporting: Provide monthly and annual financial reports to property owners.

• Non-Resident Tax Handling: Assist non-residents with tax withholding and provide NR4 forms for tax reporting to the Canada Revenue Agency.

• Strata Coordination: Handle communication with the strata management and assist tenants in managing strata fines.

• Utility Bill Collection: Collect utility payments from tenants.

• Insurance Claims Coordination: Assist with coordinating insurance claims for the property.

• Emergency Repairs: Offer 24/7 emergency repair services to minimize property damage.

• Professional Maintenance: Arrange for professional repairs and maintenance to protect and enhance property value.

• Violation Management: Assist in addressing tenant violations to reduce potential losses for property owners.

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Apartments and Houses:

• First month leasing fee is 50% of the first month’s rent , plus GST.

• Management fee is 7% of the monthly rent or 150 CAD (whichever is greater), plus GST.

*The unit owner can pick either the tenant placement service or property management service separately—totally up to you!

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Reserve Fund:

For apartments and townhouses, we will withhold a refundable 500 CAD deposit from the first month’s rent. For detached houses and duplexes, a 1000 CAD deposit will be held. This serves as a reserve fund for emergency repairs or unpaid management fees. When you decide to terminate our services, the deposit will be refunded. (This applies to overseas property owners only.)

Lease Renewal Fee:

If you and the tenant choose to sign a new fixed-term lease (for the second year), we will charge 25% of the first month's rent as a renewal fee, as we will need to redraft the lease agreement and update tenant information.

Management Fee During Tenant Transition:

Even if the unit is vacant after a tenant moves out, a minimum management fee 150 CAD per month + GST) is still required. This is because we continue to handle communications with the property management company (Strata), prepay utility bills, arrange viewings, and ensure the unit remains functional until the next tenant moves in.

Key Duplication/FOB Ordering Fee:

Owners must provide at least three sets of keys, one for the property manager and one for each adult tenant. If the property manager needs to order additional FOBs or duplicate keys, a 25 CAD handling fee will be charged in addition to the cost of the keys and FOBs.

Mail Retrieval Fee:

Owners are responsible for forwarding their personal mail to their new address. We will only collect property-related mail. If the property manager needs to make additional trips to retrieve mail, a 50 CAD fee will be charged for each trip.

Bank Fees:

If the property manager needs to pay for cleaning or repair services in advance on behalf of the owner, any resulting bank fees will be the responsibility of the owner.

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Call today at 604-600-5777.